Jill O'Neill was the former Director of Content for NISO. She has been an active member of the information community for thirty years, most recently managing the professional development programs for NFAIS (National Federation of Advanced Information Services) before joining NISO in 2015. Her publishing expertise was gained working for such prominent content providers as Elsevier, Thomson Scientific (now ThomsonReuters), and John Wiley & Sons. Jill continues to write for a diverse set of publications, including Information Today and the Scholarly Kitchen blog (scholarlykitchen.sspnet.org).